Every Sewer Backup Service, One Company
An IICRC-Certified Team Based in Provo
Utah Hills Restoration handles sewage cleanup for homes and businesses in Provo and across Utah County, 24 hours a day. Our crew holds both IICRC WRT and AMRT certification, so every job follows the published biohazard protocol rather than guesswork. Not sure which service you need? Our Provo sewer backup cleanup page walks through the whole process, from the first call to written clearance. Every one of these services is part of our 24/7 sewer cleanup in Utah County, so the crew that answers at 2 a.m. is the same one that finishes the job.
Whether you need 24 hour sewage cleanup at 2 AM or sewer backup cleaning services the morning after a main line surge, our dispatch is live and our crew arrives in 1–3 hours. We serve the full Wasatch Front — from our base in Provo north to Salt Lake City and south to Payson.
We also take emergency Category 3 calls in Draper, Sandy, South Jordan, Murray, and Salt Lake City. Call (877) 394-0234 — same price regardless of location or hour, with dispatch live every hour of every day.
Utah Hills Restoration is Provo's IICRC-certified sewage cleanup company serving all of Utah County 24 hours a day. A sewer backup is not just a plumbing problem — it's a Category 3 biohazard. Category 3 black water contains E. coli, Norovirus, Hepatitis A, and Giardia (CDC). The water itself, the porous materials it contacts, and the air in the affected space all become biohazardous. Plumbers clear blockages. They do not handle what comes after. Utah Hills Restoration handles everything after the blockage is cleared — using IICRC S500 and S520 protocols from extraction through clearance testing.
Emergency Sewer Backup Cleanup
24/7 response, IICRC crew in Provo within 1–3 hours. Category 3 containment and extraction protocols start immediately on arrival.
Emergency Response →Sewage Cleanup
Full IICRC S500 and S520 cleanup. Porous material removal, containment, antimicrobial treatment — all documented for your insurer.
Sewage Cleanup →Sewage Water Removal
Industrial truck-mounted extraction removes standing black water faster than any portable equipment. Biohazard disposal documentation included.
Water Removal →Sewage Extraction
Containment-first extraction protocols per IICRC S500. Full biohazard manifesting and disposal documentation for insurance carriers.
Sewage Extraction →Sewage Decontamination
AMRT-certified decontamination. EPA-registered antimicrobials applied to all affected surfaces. HEPA air scrubbing. Clearance testing verifies the space is safe.
Decontamination →Sewer Backup Restoration
Full-service restoration from cleanup through rebuild. Emergency extraction, demolition, structural drying, reconstruction coordination, and insurance documentation.
Restoration →Basement Sewer Backup Cleanup
Floor drain backups, finished and unfinished basements, groundwater intrusion from Utah Lake water table rise in West Provo. 24/7 response.
Basement Cleanup →Sewer Overflow Cleanup
Main line surges from Wasatch snowmelt, Provo City 311 coordination, city vs. homeowner responsibility explained clearly before any work begins.
Overflow Cleanup →Sewer Odor Removal
Sewage smell after cleanup means contamination remains. AMRT-certified source elimination, HEPA air scrubbing, and antimicrobials until clearance levels are met.
Odor Removal →
Our 6-Step Sewer Backup Cleanup Process
- 1
Emergency Dispatch — Real Person Answers
We confirm your address, ask three quick questions about the backup source and extent, and dispatch the nearest certified crew. No voicemail. No forms while your basement is flooding. These six steps are the same for every sewage cleanup in Utah we handle, from a Provo basement to a Salt Lake City rental.
- 2
Arrival, Safety Check & Source Containment
Category 3 water and electricity are a dangerous combination. We confirm the water source is off and check for exposed wiring before entering. Full PPE always deployed for sewage events.
- 3
Moisture Mapping & Scope Assessment
Sewage water travels further than it appears — up to 8–10 feet inside walls through capillary action. We map every affected area using calibrated moisture meters before any extraction begins.
- 4
Written Estimate Before Any Work Begins
You receive a written scope with itemized costs before we touch anything. No pressure, no surprises. Insurance documentation starts from this point.
- 5
Category 3 Extraction & Porous Material Removal
Industrial extraction of standing black water. All porous materials that absorbed Category 3 sewage — drywall, carpet, insulation, subfloor — are removed per IICRC S500. Materials contaminated by sewage cannot be dried in place.
- 6
Decontamination, Drying & Clearance Testing
EPA-registered antimicrobials applied to all affected surfaces. HEPA air scrubbing deployed. Structural drying runs until calibrated meter readings confirm dry standard. Clearance testing verifies the space is safe before reconstruction begins.
Frequently Asked Questions
What services does Utah Hills Restoration provide?
We provide the full Category 3 sewage cleanup chain: emergency response, sewage water removal, sewage extraction, decontamination, basement cleanup, overflow cleanup, odor removal, and complete sewer backup restoration including rebuild coordination. One call handles everything from extraction through reconstruction.
How fast can you respond to a sewer backup in Provo?
Our IICRC-certified crew arrives in 1 to 3 hours, 24 hours a day, 7 days a week including holidays. There is no extra charge for nights, weekends, or holidays. Emergency response is the same price at 2 AM as at 2 PM.
What sewage cleanup companies serve Utah County?
Utah Hills Restoration is an IICRC-certified sewage cleanup company serving all of Utah County — Provo, Orem, Springville, Payson, Spanish Fork, Mapleton, Salem, American Fork, Lehi, and surrounding cities. We provide 24-hour sewage cleanup, 7 days a week, with no extra charge for nights or weekends. We are one of the few sewer clean up companies in Utah with dual WRT and AMRT certification on every job.
Do you offer sewage cleanup near Salt Lake City?
We are based in Provo and serve all of Utah County. For emergency sewage cleanup near Salt Lake City — including Draper, Sandy, South Jordan, Murray, and Midvale — call (877) 394-0234. We dispatch 24/7 for Category 3 sewage events throughout the Wasatch Front.